Driver App Privacy Policy

1. Introduction

Welcome to Avanta Driver App ("the App"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. User Provided Information

We may collect information that you provide directly to us, including but not limited to:

• Your name, email address, phone number, and other contact information.
• Profile information such as profile picture and preferences.

b. Automatically Collected Information

When you use the App, we may automatically collect certain information, including but not limited to:

• Device information (e.g., model, operating system version, unique device identifiers).
• Location information (e.g., GPS coordinates) to provide you with minicab services.
• Usage and interaction data (e.g., app features used, pages visited, buttons clicked).

3. How We Use Your Information

• Providing and improving our minicab services.
• Processing transactions and sending transaction notifications.
• Responding to your inquiries and providing customer support.
• Complying with legal and regulatory requirements.

4. Disclosure of Your Information

• Law enforcement, government authorities, or other third parties as required by law.

5. Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

a. Account Information: You can review and update certain account information by logging into your account settings.

b. Communications Preferences: You may opt-out of receiving promotional emails from us by following the instructions in those emails. Please note that even if you opt out, we may still send you transactional and administrative messages.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this Policy. Please review this Policy periodically for any changes.

8. Removing Your Data

If you would like to remove your data from this app, please log in to the app using your credentials and go to the My Details section. You will find an option to remove your data from the app. Please note that this action is irreversible, and all your data will be permanently deleted from the app. Please find more information on the Account Deletion Request page.

9. Contact Us

If you have any questions about this Privacy Policy or about removing your data from this app, please contact us at contactus@avanta-tech.co.uk
Contact Tel: +44 7482 111 796